Last updated: October 22, 2026

Refund

Request a return or exchange within 30 days of delivery. Approved returns ship free with a prepaid label or another no-cost method. Refunds are processed to the original payment method within 10 business days after approval.

30-day returns and exchanges

You may request a return or exchange within 30 calendar days after delivery, for any reason. Contact us before sending an item so we can provide instructions and a prepaid return label or another equivalent free return method. Approved returns and exchanges have no restocking fee.

Damaged, defective, incorrect, incomplete, or misdescribed orders

If an order arrives damaged, defective, incorrect, missing an item, or materially different from its description, contact us promptly. We will review the issue and provide an appropriate refund or replacement. We may ask for photographs or other information reasonably needed to resolve the request.

How to request help

Provide your order number and a brief description of the request. Do not send payment-card numbers or security codes. We will reply with the return or exchange instructions. The correspondence address shown on the Contact Us page is not a return destination; do not mail a return before receiving instructions.

Refund timing

After an approved return is received or an applicable refund is authorized, we will process the refund to the original payment method within 10 business days. Your bank or payment provider may need an additional 5–10 business days to display it. If a refund is not visible after that period, contact your payment provider and then contact us.

This policy does not limit any consumer right or remedy that applicable law does not allow us to limit.

Questions? See Contact Us.